Copiers Warehouse


Order Online Or Call Us Toll-Free
1-800-770-7492
Sales@copierswarehouse.com

Digital Copiers - on site service nationwide - SHARP - RICOH - PANASONIC - CANON - HP - BROTHER ...

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FAQ/Privacy Policy

Frequently Asked Questions:
A. How do I place an order?
B. Which methods of payment can I use to place an order?
C. Are there any additional costs other than those listed on-line?
D. What are your shipping rates?
E. Do you carry different products other than those listed on-line?
F. How can I get more information on particular items I am interested in?
G. Is your website secure, and will my personal and credit card information be safe?
H. What are your shipping regulations for orders shipped within the US?
I. What are your shipping regulations for orders shipped out of the US?
J. How can I check the current status of an order, or change info on an order that was already placed?
K. What is your policy regarding Typographical Errors?
L. What are your policies for warranties and returns?
M. Hours of operation?

A. How do I place an order?

CopiersWarehouse offers different options on how to place an order, so it will be most convenient to our customers:

  • Call us toll free at (800) 770-7492 and speak to one of our well-informed salesmen who will be eager to answer your questions about different products.
  • Visit us on-line 24 hours a day, 7 days a week and navigate our site. Follow the instructions on how to proceed with the links leading to our shopping cart.

E-mail our sales dept. sales@copierswarehouse.com

B. Which methods of payment can I use to place an order?

CopiersWarehouse.COM accepts all major credit cards including, VISA, Mastercard, Discover, and American Express. Information such as your current billing address and phone number is required in order to avoid any delays in processing your order.

  • Money orders should be made out in US dollars.
  • Personal and Company checks are acceptable when issued for payment by a US bank.
  • All C.O.D. parcels will have a $5.50 fee.
  • Purchase Orders are accepted, subject to verification and approval by our Credit Department at (800) 770-7496.
  • Wire transfers are made possible by our Credit Dept. as well. Please call the above number for procedure guidance.

C. Are there any additional costs other than those listed on-line?

Total charges will include precisely what is indicated on our web site. It will comprise the sum of the items ordered, plus shipping & handling based on the 'ship to' location. A local sales tax will be calculated on the total order of your merchandise when shipped within New York State. Resale certificates and tax exempt forms should be faxed to our Credit Department at (347) 417-7087 and will be kept in our customer files for future orders. No tax or other fees will be applied to orders shipped out of New York State.

D. What are your shipping rates?

All shipping rates are calculated based on the items in the shopping cart and shipping destination. All parcels are shipped ground shipping unless an upgrade shipping method is requested.

E. Do you carry different products other than those listed on-line?

At CopiersWarehouse, we are constantly working to update product information and posting them to our website. Due to the continual expansion of the market, as well as certain manufacturer's restrictions we are often unable to list all the merchandise and choices of different brands we actually have available. Please don't hesitate to call about any items you're interested in. Our Sales representatives can be reached at (800) 770-7492.

F. How can I get more information on particular items I am interested in?

Most items on our web site have a detailed description and picture of each product, which is continuously being updated. If any further information is required manufacturers' web links can be accessed directly.

G. Is your website secure, and will my personal and credit card information be safe?

All on-line ordering is 100% encrypted through SSL. This technology ensures that credit card information transmitted to the site can only be seen by the site, and not by third parties. Our customer's satisfaction has been our priority since 1977.

Transactions on our site require the following personal information, which will not be sold or rented for trade or sale.

Name
E-mail address
Billing and shipping address
Telephone number
Type of credit card you are using
Credit card number and expiration date, or other form of payment

From time to time, we may offer special promotions to our customers. You may opt out of these offers by requesting us to do so via email.

We do not use cookies on our site. No data is stored on the client computer whatsoever.

We guarantee that every online transaction you make will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at our online store. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, we will cover the entire liability for you, up to the full $50.00. We will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made while using the secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

H. What are your shipping regulations for orders shipped within the US?

CopiersWarehouse can ship to any business or residential area as long as a physical address is provided. All packages, regardless of destination, require signature at delivery time. Delays should be expected with all parcels going to PO Boxes. Shipments going to hotels, or motels, must be prepaid with a money order issued by a US bank. Shipping rates are based on zip code locations and calculated in shopping cart prior to checkout.

I. What are your shipping regulations for orders shipped out of the US?

Overseas orders require prepayment via wire transfer for orders placed on the website. Suitable arrangements are available by contacting our International sales department at sales@copierswarehouse.com

J. How can I check the current status of an order, or change info on an order that was already placed?

All orders are processed within 24 hours of being placed. If any item is temporarily out of stock, notification will be made by phone or e-mail as soon as possible. One to two business days from the date of order should be allotted before calling (800) 770-7496 or to retrieve a tracking number on-line on your shipment. To make any type of change to your order after it has already been processed call our customer service department at (800) 770-7496.

K. Typographical Errors

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information, CopiersWarehouse.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall issue a credit to your credit card account in the amount of the charge.

L. What are your policies for warranties and returns?

No Returns. All items covered under the manufacturer's original warranty will be repaired at no cost to you. We will gladly repair merchandise past the manufacturer's warranty at a charge. Merchandise being returned for repair must be repacked properly insured and marked on the outside box with a Returned Merchandise Authorization issued by our return department.

M. Hours of operation?

Our website is available for information and to place orders 24 hours a day. The mail order hours are:

Sunday 10:00 am-5:00 pm EST
Monday-Thursday 9:00 am -6:00 pm EST
Friday 9:00 am-1:30pm EST
Saturday Closed

 

Toll-Free - 1-800-770-7492

Email: sales@copierswarehouse.com

 

sharp digital copiers
Sharp AL Copiers:
Sharp AL 800
Sharp AL 1551CS
Sharp AL 1631
Sharp AL 1641CS
Sharp AL 1651CS
Sharp AL 1661CS

Sharp AR Copiers:
Sharp AR 162S
Sharp AR 164
Sharp AR 153E
Sharp AR 157E
Sharp AR 201
Sharp AR 207
Sharp AR 235
Sharp AR 275
Sharp AR 275n
Sharp AR 507

Sharp AR 651
Sharp AR 810

Sharp ARM Copiers:
Sharp AR m160
Sharp AR m205
Sharp AR m208
Sharp AR m237
Sharp AR m277
Sharp AR m280u
Sharp AR m280n
Sharp AR m350u
Sharp AR m350n
Sharp AR m450u
Sharp AR m450n
Sharp AR m550n
Sharp AR m550u
Sharp AR m620n
Sharp AR m620u

Sharp ARC Copiers:

Sharp AR C260P
Sharp AR C260M

canon copier color and digital copiers
Canon PC 1080F
Canon ImageClass D320
Canon ImageClass D340
Canon ImageClass D660
Canon ImageClass D680
Canon ImageClass D760
Canon ImageClass D780
Canon ImageClass 2300
Canon ImageClass 2300n
Canon PC 140
Canon PC 430
Canon PC 940
Canon imageRUNNER 1310
Canon imageRUNNER 1330
Canon imageRUNNER 1370F
Canon imageRUNNER 1600
Canon imageRUNNER 2000
Canon imageRUNNER 2010F
Canon imageRUNNER 2200
Canon imageRUNNER 2220N

Ricoh Copiers Copy Machines digital copiers
Ricoh Aficio 1013
Ricoh Aficio 1013f
Ricoh Aficio 1015
Ricoh Aficio 1018
Ricoh Aficio 1018d

hp 610 , hewlett packard  310 digital copiers
HP Digital Copier 410
HP Digital Copier 610
HP OfficeJet 6110
HP OfficeJet 7110
HP OfficeJet 7130
HP OfficeJet 7140
HP LaserJet 3300MFP
HP LaserJet 3320MFP
HP LaserJet 3320N MFP
HP LaserJet 3330 MFP

brother dcp 1000 - dcp1000 - dcp8020 digital copiers
Brother DCP 1000
Brother DCP 8020
Brother DCP 8025d
Brother MFC 4420c
Brother MFC 4820c
Brother MFC 8420
Brother MFC 8820d
Brother MFC 8820dn

Toshiba Digital Copiers & copy machines
Toshiba E-Studio120
Toshiba E-Studio150
Toshiba E-Studio160
Toshiba E-Studio20S
Toshiba E-Studio25S
Toshiba 1360
Toshiba 1370

Panasonic Digital copiers dp150fx, dp1810f
WORKiO DP-150FX
WORKiO DP-1810F
Panafax UF-9000